Question 1

I have an existing app that is failing/buggy. Can you take it over?

Accepted Answer

Yes. We specialize in Legacy Modernization and System Stabilization. We begin with a comprehensive Architectural Audit to identify bottlenecks, security risks, and technical debt. Once audited, we propose a roadmap to refactor and stabilize your system without disrupting your business. Our audit process gives you complete visibility into what needs fixing and why—empowering you to make informed decisions about the path forward.

Question 2

How do you ensure the quality of the code?

Accepted Answer

We rely on engineering discipline, not slogans. Our teams use clear architecture, mandatory reviews, testing at the right layers, and production-minded standards for maintainability. Every feature is expected to be readable, testable, and safe to extend. Your codebase should compound value, not technical debt.

Question 3

Do you outsource your work?

Accepted Answer

No. Every line of code is architected and reviewed by our in-house team under the direct supervision of our lead architects. We act as your dedicated technical partner, not a faceless agency. When you work with Eunix Tech, you work with experienced engineers who take ownership of your product's success. We maintain direct responsibility for code quality, architecture decisions, and long-term maintainability.

Question 4

What is your typical project process?

Accepted Answer

Our project process follows this framework:

1. Discovery: Understand business logic, constraints, and success metrics
2. Architecture: Plan the system shape, interfaces, and delivery approach
3. Development: Execute in structured sprints with clear priorities
4. Code Review: Require peer review before anything ships
5. Testing: Cover critical paths with the right test depth
6. Release: Roll out with deployment discipline and monitoring in mind
7. Knowledge Transfer: Document the system and hand over context cleanly

Throughout the process, we keep communication direct and involve you in the decisions that materially affect delivery.

Question 5

How long does a typical project take?

Accepted Answer

Project timelines depend on scope and complexity. An MVP typically takes 8-12 weeks. A full-featured platform might take 4-6 months. We prefer to break work into phases with measurable deliverables so you see progress and can validate assumptions early. We'll give you a realistic estimate after the discovery phase, and we'll communicate any changes transparently as requirements evolve.

Question 6

Who owns the Intellectual Property (IP) and source code?

Accepted Answer

You do. Upon final payment, 100% of the source code, design assets, documentation, and intellectual property is transferred to you. We believe you should have total control over your digital assets. You own the complete codebase, all design files, database schemas, and any custom tools or libraries we build. This is non-negotiable for us—your product is your business.

Question 7

How do you structure your pricing?

Accepted Answer

We move away from hourly billing which incentivizes slowness. Instead, we prefer:

• Project-Based Pricing: Fixed cost for defined deliverables
• Retainer Models: Ongoing support and feature development
• Phase-Based Pricing: Payment aligned with milestones

This ensures our goals are aligned: shipping high-quality software efficiently. We provide detailed proposals with transparent breakdowns so you know exactly what you're paying for and what you'll receive.

Question 8

Are there hidden costs?

Accepted Answer

No. We provide a detailed project estimate that includes all costs: development, hosting, third-party services, and infrastructure. We communicate upfront about potential variable costs (e.g., API usage, database scaling). If scope changes during the project, we discuss the impact on timeline and budget before proceeding. Transparency builds trust, and trust builds great partnerships.

Question 9

What are your contract terms?

Accepted Answer

We use clear, fair contracts that protect both parties. Key terms include:

• Scope Definition: Crystal clear deliverables
• Timeline: Realistic milestones
• Payment Schedule: Tied to deliverables (typically 30-50-20 split)
• IP Transfer: You own everything upon final payment
• NDA: We protect your confidential information
• Support Period: Post-launch SLA details

We're happy to review contracts with your legal team and make reasonable adjustments.

Question 10

What happens after the product is launched?

Accepted Answer

Software is a living organism. It requires care, updates, and optimization. We offer post-launch Service Level Agreements (SLAs) that include:

• Security Patches: Regular updates to protect against vulnerabilities
• Server Monitoring: 24/7 uptime monitoring and alerts
• Performance Optimization: Ensuring your app scales as users grow
• Bug Fixes: Priority response to critical issues
• Feature Updates: Help with new features and enhancements

We ensure your app not only launches successfully but continues to perform excellently as your business grows.

Question 11

Can you help us build an internal team later?

Accepted Answer

Absolutely. When you're ready to build an internal engineering team, we can help with:

• Interview and hiring support
• Technical onboarding on the codebase
• Architecture and system documentation
• Code review standards and delivery practices
• A gradual transition plan while your team ramps up

The goal is a system your team can confidently own, not long-term dependency for its own sake.

Question 12

How do you ensure the app scales as we grow?

Accepted Answer

Scalability is built into our architecture from Day 1. We design for:

• Database Optimization: Proper indexing, query optimization, caching strategies
• API Design: RESTful or GraphQL APIs that handle high throughput
• Cloud Infrastructure: AWS/GCP deployment for auto-scaling
• Load Balancing: Distributing traffic across multiple servers
• Monitoring: Real-time dashboards showing performance metrics
• Automation: CI/CD pipelines for fast, reliable deployments

We don't just build for today's user count; we architect for 10x growth.

Question 13

How do you handle long-term maintenance and updates?

Accepted Answer

We offer retainer-based maintenance packages that include:

• Regular Updates: Keep dependencies, frameworks, and security patches current
• Performance Reviews: Quarterly audits to identify optimization opportunities
• Technical Debt Management: Proactive refactoring to prevent rot
• Feature Development: New features and enhancements on a retainer basis
• Knowledge Sharing: Documentation updates and team training

Retainers ensure your app stays healthy, secure, and competitive long-term without requiring a full development team.

Question 14

What if we have an emergency or critical bug?

Accepted Answer

We prioritize emergency support for all clients. Depending on your SLA:

• Critical Issues: 1-2 hour response time
• High Priority: 4-hour response time
• Regular Issues: 24-hour response time

We have on-call engineers who can address production emergencies immediately. This keeps your business running and your users happy.

Transparency First.

Engagement & Methodology

I have an existing app that is failing/buggy. Can you take it over?

How do you ensure the quality of the code?

Do you outsource your work?

What is your typical project process?

How long does a typical project take?

Business & IP

Who owns the Intellectual Property (IP) and source code?

How do you structure your pricing?

Are there hidden costs?

What are your contract terms?

Support & Scale

What happens after the product is launched?

Can you help us build an internal team later?

How do you ensure the app scales as we grow?

How do you handle long-term maintenance and updates?

What if we have an emergency or critical bug?

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