Privacy Policy
Your privacy and data security are our top priorities
Last updated: January 8, 2025
Introduction
At eunix.tech, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our AI development and platform debugging services.
As specialists in securing AI applications from platforms like Replit, Bolt.new, v0.dev, Lovable, and Bubble.io, we understand the critical importance of data protection and implement the highest security standards in all our operations.
Information We Collect
Personal Information
- Name and contact information (email, phone number)
- Company information and job title
- Project details and technical requirements
- Communication preferences
Technical Information
- Application code and configuration files (with explicit consent)
- Error logs and debugging information
- Platform-specific data (Replit, Bolt, v0, Lovable, etc.)
- Performance metrics and analytics data
Usage Information
- Website usage data and analytics
- Service interaction logs
- Support ticket information
- Communication history
How We Use Your Information
Service Delivery
- Debugging and fixing AI applications from various platforms
- Implementing security measures and best practices
- Providing technical consultation and support
- Platform migration services (Bubble.io to custom solutions)
Communication
- Responding to inquiries and support requests
- Providing project updates and status reports
- Sending important service notifications
- Marketing communications (with consent)
Security & Compliance
- Conducting security audits and vulnerability assessments
- Implementing GDPR and compliance measures
- Monitoring for security threats and incidents
- Maintaining audit logs and compliance records
Data Security Measures
Technical Safeguards
- End-to-end encryption for all data transmission
- AES-256 encryption for data at rest
- Multi-factor authentication for all team access
- Regular security audits and penetration testing
- Secure development practices and code reviews
Operational Safeguards
- Role-based access control and principle of least privilege
- Regular security training for all team members
- Incident response procedures and breach notification protocols
- Secure disposal of data and equipment
- Third-party security assessments and certifications
Platform-Specific Security
- Secure handling of Replit, Bolt, v0, and Lovable application data
- Platform-specific security configurations and hardening
- Secure API key management and rotation
- Isolated development and testing environments
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following limited circumstances:
- Service Providers: Trusted third-party services that assist in our operations (hosting, analytics, communication tools)
- Legal Requirements: When required by law, court order, or government regulation
- Security Incidents: To protect against fraud, security threats, or illegal activities
- Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice)
All third-party service providers are required to maintain the same level of data protection and security standards that we uphold.
Your Rights (GDPR Compliance)
Under GDPR and other applicable privacy laws, you have the following rights regarding your personal data:
Access & Portability
- Right to access your personal data
- Right to data portability
- Right to receive data in a structured format
Control & Correction
- Right to rectify inaccurate data
- Right to complete incomplete data
- Right to restrict processing
Deletion & Objection
- Right to erasure ("right to be forgotten")
- Right to object to processing
- Right to withdraw consent
Legal Protection
- Right to lodge a complaint
- Right to judicial remedy
- Right to compensation
Data Retention
Retention Periods
- Project Data: Retained for the duration of the project plus 2 years for support purposes
- Communication Records: Retained for 3 years for business and legal purposes
- Security Logs: Retained for 1 year for security monitoring and incident response
- Marketing Data: Retained until consent is withdrawn or account is deleted
Secure Deletion
When data retention periods expire or upon your request, we securely delete all personal data using industry-standard data destruction methods. This includes secure wiping of storage devices and cryptographic erasure where applicable.
Cookies and Tracking Technologies
Essential Cookies
Required for website functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand website usage and improve our services. You can opt-out through our cookie banner.
Marketing Cookies
Used for targeted advertising and measuring campaign effectiveness. Requires explicit consent.
International Data Transfers
As we provide services globally and work with AI platforms that may be hosted internationally, your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent data protection laws
- Additional safeguards such as encryption and access controls
- Regular assessments of data protection standards in destination countries
Contact Information
For any privacy-related questions, concerns, or to exercise your rights, please contact us:
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notifications for significant changes
- Providing prominent notice on our website
- Obtaining consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Questions About Your Privacy?
We're committed to transparency and protecting your data. Contact us for any privacy concerns or questions.