Data Protection & Security

Privacy Policy

Your privacy and data security are our top priorities

Last updated: January 8, 2025

Introduction

At eunix.tech, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our AI development and platform debugging services.

As specialists in securing AI applications from platforms like Replit, Bolt.new, v0.dev, Lovable, and Bubble.io, we understand the critical importance of data protection and implement the highest security standards in all our operations.

Information We Collect

Personal Information

Name and contact information (email, phone number)
Company information and job title
Project details and technical requirements
Communication preferences

Technical Information

Application code and configuration files (with explicit consent)
Error logs and debugging information
Platform-specific data (Replit, Bolt, v0, Lovable, etc.)
Performance metrics and analytics data

Usage Information

Website usage data and analytics
Service interaction logs
Support ticket information
Communication history

How We Use Your Information

Service Delivery

Debugging and fixing AI applications from various platforms
Implementing security measures and best practices
Providing technical consultation and support
Platform migration services (Bubble.io to custom solutions)

Communication

Responding to inquiries and support requests
Providing project updates and status reports
Sending important service notifications
Marketing communications (with consent)

Security & Compliance

Conducting security audits and vulnerability assessments
Implementing GDPR and compliance measures
Monitoring for security threats and incidents
Maintaining audit logs and compliance records

Data Security Measures

Technical Safeguards

End-to-end encryption for all data transmission
AES-256 encryption for data at rest
Multi-factor authentication for all team access
Regular security audits and penetration testing
Secure development practices and code reviews

Operational Safeguards

Role-based access control and principle of least privilege
Regular security training for all team members
Incident response procedures and breach notification protocols
Secure disposal of data and equipment
Third-party security assessments and certifications

Platform-Specific Security

Secure handling of Replit, Bolt, v0, and Lovable application data
Platform-specific security configurations and hardening
Secure API key management and rotation
Isolated development and testing environments

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following limited circumstances:

Service Providers: Trusted third-party services that assist in our operations (hosting, analytics, communication tools)
Legal Requirements: When required by law, court order, or government regulation
Security Incidents: To protect against fraud, security threats, or illegal activities
Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice)

All third-party service providers are required to maintain the same level of data protection and security standards that we uphold.

Your Rights (GDPR Compliance)

Under GDPR and other applicable privacy laws, you have the following rights regarding your personal data:

Access & Portability

Right to access your personal data
Right to data portability
Right to receive data in a structured format

Control & Correction

Right to rectify inaccurate data
Right to complete incomplete data
Right to restrict processing

Deletion & Objection

Right to erasure ("right to be forgotten")
Right to object to processing
Right to withdraw consent

Legal Protection

Right to lodge a complaint
Right to judicial remedy
Right to compensation

Data Retention

Retention Periods

Project Data: Retained for the duration of the project plus 2 years for support purposes
Communication Records: Retained for 3 years for business and legal purposes
Security Logs: Retained for 1 year for security monitoring and incident response
Marketing Data: Retained until consent is withdrawn or account is deleted

Secure Deletion

When data retention periods expire or upon your request, we securely delete all personal data using industry-standard data destruction methods. This includes secure wiping of storage devices and cryptographic erasure where applicable.

Cookies and Tracking Technologies

Essential Cookies

Required for website functionality, security, and user authentication. These cannot be disabled.

Analytics Cookies

Help us understand website usage and improve our services. You can opt-out through our cookie banner.

Marketing Cookies

Used for targeted advertising and measuring campaign effectiveness. Requires explicit consent.

International Data Transfers

As we provide services globally and work with AI platforms that may be hosted internationally, your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions for countries with equivalent data protection laws
Additional safeguards such as encryption and access controls
Regular assessments of data protection standards in destination countries

Contact Information

For any privacy-related questions, concerns, or to exercise your rights, please contact us:

Email: rajesh@eunix.tech

Data Protection Officer: rajesh@eunix.tech

Telegram: @rajeshdhiman (for secure communications)

Response Time: We respond to all privacy requests within 72 hours

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated policy on our website with a new "Last Updated" date
Sending email notifications for significant changes
Providing prominent notice on our website
Obtaining consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Questions About Your Privacy?

We're committed to transparency and protecting your data. Contact us for any privacy concerns or questions.

Contact Privacy Team Email rajesh@eunix.tech